Student Choice Refund Options
The University of North Texas at Dallas has partnered with Nelnet to process student refunds for all UNTD and COL students. This partnership allows for more efficient processing of refunds. Refunds sent to Nelnet will be processed according to the refunding method the student has elected.
In order to minimize delays, students should log into myUNTD or myLAW and make a refund method selection.
- Direct Deposit (ACH) – If you choose this option, you will need to enter your existing bank routing and account numbers. Typically this takes 2-3 days for the money to become available in your account from the date your refund is processed.
- Prepaid Debit Card - If you choose this option, you will need to enter the routing and account numbers for the card. Typically this takes 2-3 days for the money to become available in your account from the date your refund is processed.
How do I select a refund method?
- Log in to mydallas.unt.edu
- Click on the Student Account tile.
- Click on the “Refunds” link on the left side of the screen.
- Click on “Manage UNT Refund Choice”.
- This will take you to the QuikPAY / Student Choice Refund site where you select your refund preference.
- Confirm your identity with Authorization Code by student email or text.
- Then complete refund selection - choose between direct deposit or a re-loadable debit card of your choice
Important Information Regarding Refunds
Some types of financial aid can only be used to pay for certain charges. Therefore, you may receive a refund even if you have outstanding charges on your student account. If a balance remains on your account after you receive a financial aid refund, you are responsible for paying it in full on time each semester. Please review your student account frequently throughout each term for balances owed.
It is important to note that credit balances resulting from self-payments (ex. Cash, check, credit card, etc.) will be used to pay any outstanding debt owed to the University, to include debt for future terms. Credit balances resulting from sponsored payments will be reviewed to determine whether the funds should be returned to the sponsor.
Students
A refund is issued by Student Business Services when a credit balance exists on a student account after all eligible tuition and fees are paid. Refunds may consist of excess financial aid and/or other payments applied to a student account.
UNTD Student Business Services processes refunds to students and to parents who have been approved for a Direct PLUS Loan.
A disbursement is the process in which financial aid and/or scholarships are released to the school
to pay towards eligible charges on a student's account.
A refund is the process in which any remaining funds not used for applied to your tuition,
fee and other eligible expenses you owe are paid to you.
Refunds will be released to the refund method that you have selected through Nelnet
(Direct Deposit or Reloadable Debit Card).
UNTD Student Business Services processes refunds to students and to parents who have been approved for a Direct PLUS Loan.
Nelnet Business Solutions is a third-party provider of online student account services. UNTD has partnered with Nelnet Business Solutions to provide payment and refunding services to UNTD and COL students.
1) Direct Deposit to your bank account (3-4 business days from the date UNTD processes the refund)
2) Deposit to a reloadable debit card provided by the student (3-4 business days from the date UNTD processes the refund)
All UNTD students are required to select a refund preference through Student Choice Refunds via one to the two refund methods direct deposit or reloadable debit card.
Yes, you can change your refund preference at any time by logging into mydallas.unt.edu and following the steps to access your Student Choice Refunds portals. Once your new refund preference is selected it will be used for any future refunds issued by UNTD.
Yes, you will receive an email once your refund has been sent to Nelnet for processing. You can also view your student account and any refunds within mydallas.unt.edu at any time. To view the status of your refunds, log into mydallas.unt.edu and click on Student Accounts, Account Services and then “Term Summary”. Your refund(s) will appear at the bottom of your Term Summary.
Parents
If you have applied for a Direct PLUS Loan, or have questions about the Direct PLUS Loan, please contact Financial Aid and Scholarships at financialaid@untdallas.edu or call (214) 752-5711.
Once you have been approved for a Direct PLUS Loan, the UNTD Financial Aid and Scholarships office will notify you and your student of any outstanding tasks which must be completed (i.e. loan counseling, etc.). Once all requirements from the Financial Aid office have been completed, your loan will be prepared for disbursement to your student account for the semester in which the loan should be disbursed.
A disbursement is the process in which financial aid and/or scholarships are released to the school
to pay towards eligible charges on a student's account.
A refund is the process in which any remaining funds not used for applied to your tuition,
fee and other eligible expenses you owe are paid to the student or the borrower has
received a Direct PLUS Loan.
Once the Direct PLUS Loan is disbursed by Financial Aid to your student’s account a credit balance will be created. If you indicated on your Direct PLUS Loan application that any excess credits should be refunded to you (as the borrower) instead of your student, then that credit balance will be refunded to you by UNTD Student Business Services. A refund check will be mailed to the address that you provided on your Direct PLUS Loan application.